Monday, December 6, 2021

How to become a smart retailer?.

If you had plans in the past to become a retailer it is never too late. There are two types of retailers such as the new online retailers and old fashion physical retailers. It is a challenging profession because there are lots of aspects of action, planning and thinking involved. You have to set up the plans for the future. You have to think and get a proper vision of the future trends those occur in the market.

The competition.

There are the local and big time malls that will get the piece of the market. You as a beginning retailer you have to be aware to set your self apart from those local, online and big malls retail stores. To become competitive you can focus on the prices you are going to offer to the customers. If you are going to or own a supermarket. Then you can find out what a certain product is priced at the competitors store. Either you sell an alternative product for a higher or lower price. Or you buy bulk discount products to sell the same products for a lower price than the competition. 

Give discounts.

If you have generated sales for a certain period in the past. Then you can reinvest to generate more sales. If you buy goods from wholesale suppliers who sell cheaper because they cut overhead cost through transport or bulk production. Then you are in the right field to buy bulk goods for a relevant cheaper price. This means you can offer the products to the customers by giving discounts and generate more sales because you have gain trust that you sell a relevant quality products for a relevant prices. Through the sales records you can keep an eye on the products which sell well and which sell less. If you find out that some products are overstocked then you can offer these products for discount prices.

Operate on the local market.

Be a local super hero. Give to the community and get the local people involved in you store's brand. If you focus on a certain segment of the local market. Promote your products or brand to the fullest to this segment. If you have the plans to grow then scale your stores inch by inch. If you open a store in New York then next go for Paris. Once you have opened a store in Paris go for Amsterdam. The locals who are shopping in their own city are more willing to step into your store to look around. You can sponsor a local soccer team with the name of your business logo to show on their team's t-shirts. 

Do not leave the online piece of the pie on the table.

The tech savvy customers are always looking for a good bargain online. It is easy for them to turn on their computer and shop till they drop. Create a e-commerce site. If you are a supermarket owner you can not leave this option unconsidered. Even when you consider buying your bulk goods at a wholesale store. Then you can buy your goods in China for example even if you own an physical store. Build a trust worthy image around your site. If you are an online electronic store store offer a reliable customers service and tech savvy customer care. 

Customer's service with a smile.

Keep a smile for the cause. Train your employers to the fullest to explore customers need with a personal touch. If a customer come to your sports wear store to buy pair of Nike Air's then you might get the customers interested to buy Nike Air Jordan sport socks too. It is so not cool to let the customers leave the store with something what they are not came for. If a tennis player come to your to your store for Nike Air Max 95 and this person have to accept that it is totally sold out. And your employee can offer an alternative. But the employee need to find out if the customer is sure that the alternative product satisfies this person just like the product which this person came to the store for.

Treat the customers as individuals.

If a customer have exploring your site for certain products. Then you can ask this person to subscribe to the newsletter and deliver personlized products related to the search query. Send customers text-messages based on GPS tracking. If a customers are near to the local store. Based on data you can offer personlized goods to those potential customers.  

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