How to interact with your customers in sales?.

Sales is a challenging profession. It is not only to persuade the prospects to convert but also to convince that you as the salesman offer value for the relevant price. To be successful you need to be determined of the mindset you own to rinse and repeat the skills. It acquires coldcalling, presentations and showing that you offer value. The main issue when you separate your self from the starting salesman is the skills to convert.

Create an accountable skill set to execute.

You as a sales person need to know what you are doing. If you are a salesman selling stocks through the phone. You need to create a certain hype to convince the prospect on the other side of the line to explore more to get to know more. If you are a sales person who is selling sports wear. Then you know that you need to keep a smile for the cause and need to explore the needs of the shop visitors. Not all the salesman can operate a certain way. All the customers are different and you need to approach a doctor who shopping for medicine in a other way than a golf player who shopping for golf clubs. Depending on what type of salesman you are. You need to execute set of skills in a way that you learn constantly to master techniques. 

Find out what the need is of the customer.

There are different types of shop visitors. There are shoppers who already know what they want. Some customers walk into the store pick up the good and pay for it leave. There are shoppers with a budget that walk through the city's shopping mall and they walk in and out every shop in the mall. These people often do not have no clue on what they are going to spend their money. These people often stop and stare to the sneakers shelves and baseball caps shelves. You need to approach these shoppers in manner which is convincing that they are going to get what they see. First of all find out what type of shopper these customers are. Be informal if they say that they are only looking around. Ask if they saw the winter Olympics in Beijing?. 

Build an informal relationship with the customers.

First of all realize that you are not in a court where judges and lawyers are. Stay cool and you are dealing with just a person such as your self here. No doubt when you are a day off and you are going to paint your house then you must have walked into a hardware store. If you work at a sports wear store. There will be salesman of the hardware store walking into your store to buy Nike sneakers. But be aware that not all the customers are of the same age, background or ethnicity. Approach them in a suitable manner. Adapt to their own level of comfort. You can not address a senior citizen as pal or friend. They paved the way for the youth like you and me. So you need to address them in a way which is respectful. That means you can ask them "Can I help you, sir/madam?.

Spark up a conversation by asking questions.

Ask questions like what the customers are looking for? If they do not know go further asking questions to get to know more. Lots of shoppers who have a budget and they just want to spend couple of bucks or even 100 bucks to kill time. If a customer walk into your clothing store. Then they are looking around then you need to start your salespitch with "Can I help you sir/madam?. Just say hi!, Ask if it is this the first time they walk into your store. If it is not a customer that you never seen before. Introduce your self by stating your name and say that there is the new Tommy Hilfiger collection is in the store for the summer. 

Show that you can really help the customers.

Treat every customer at their own comm.fort. You need to adjust to their problem, pain points and needs. Show that you got the solution. In this case you need to have all the know-how to execute your skills to solve problems. The savvy customers will have a hunch that you can help. If you offer the solution you will gain trust and the customers will continue to come to buy from you in the future. You need to label your self as an expert to let the customers know that you got the right goods or services for the right prices. Do not wipe out the customers when they hesitate and have doubts if you sell the right goods. Be patient and stimulate the customer to talk. Only through asking questions you can show that you can help.